The NYCHA Self Service portal is the online platform that supports the NYCHA initiative in the field of public housing. Hence, the portal provides all the basic services, which allows users to manage their entire housing account.
Basically, the services include online transactions, access to housing information, and online account management facilities. As the public domain, every house owner, or a potential tenant, can operate the website for their personal queries.
For instance, the owners can list their properties for rent, tenants can search for properties for rent, make online rent payments, etc.
Required Credentials For NYCHA Self Portal Login
Each member of NYCHA will be provided with their personal user details for easier user identification. And these user details are what are known as user login credentials.
These login credentials especially enable the members to establish their identity as registered and authorized NYCHA members.
Here are the details or login credentials that you need during the Nycha Login.
- Username
- Password
NYCHA Self Service Portal – How To Login?
As a member gets ready to log in with the login credentials, the member needs to be well aware of the online procedure that exists.
The following guideline offers a detailed summary of the login process. So, for more clarity you can check out the steps below;
STEP 1. Visit the NYCHA Self Service Portal at www.nycha.selfservice.portal.com.
STEP 2. The NYCHA Login page should open.
STEP 3. Here, enter your Username and Password.

STEP 4. Click on the Login option.
STEP 5. You can then check out your housing property details.
Self Service Portal Nycha Login | Visit Here |
Nycha Portal | https://selfserve.nycha.info/ |
How To Reset NYCHA Login Password?
To reset the NYCHA login password, a particular process is involved, and the process has to be in conformity with the appropriate procedure. In fact, the process to reset passwords is also guided by certain rules and regulations.
However, the most convenient aspect of the process is that it is online, and necessary online features are provided by the NYCHA self Service portal itself.
Therefore, to reset the NYCHA login forgotten password the members need to visit the self-service portal and implement the following steps.
- Visit NYCHA Login Portal.
- On the login page click on Forgot Password.
- The user is then redirected to a new page.
- On this page select your User Type and click on Next.
- Then enter your Username and tap on Continue.
- In the final stage, you can reset your password, with the details sent by the portal.
NYCHA Self Service Portal Registration Online
NYCHA requires every member to register with the NYCHA self-service portal and set up an account, which they can access when they log in.
This, directive especially applies to new members or someone who doesn’t have an NYCHA account. Therefore, in order to set up a new account, users first need to be sure that they have the following information;
- User First Name and Last name
- Social Security Number
- Contact Details
- Address Details
- Household Details
- Bank Account Details
Finally, when you decide to register, you will need the following summary of the registration process, which are the mandatory conditions for a successful registration;
- Go to NYCHA Self-Service Portal.
- Click on the Register option.
- You are redirected to a new page.
- Here first select your User Type and click on Continue.
- Then enter your account details & tap Continue.
- Finally, review your account details and click on Submit or Register option.
- Once your account has been created you will receive a confirmation email.
NYCHA Self-Service Portal Contact Number:
The NYCHA helpdesk contact information has its own significance, for instance, it can help members establish a connection with the support desk instantly.
As a result, the member will be able to acquire the expertise of the support desk with respect to certain issues, faced by the member.
If you are in a tough situation, due to login issues, or account problems, then contact the support desk at the number given below.
- Self-Service Contact Number: 718-707-77771 (Mon to Fri from 8 AM to 5 PM)
- NYCHA Support Desk Email: ServiceECF@NYCHA.NYC.GOV
NYCHA Phone Payment System Contact Details
If you would like to make your monthly NYCAH rent payment by phone then you will need the contact details of the NYCHA phone payment system.
So, when you need to pay your rent then use the number provided below to contact the phone payment system.
NYCHA Phone Payment System Phone Number: 1-877-481-9947.
Benefits of NYCHA Self Service Portal
As a public domain, the NYCHA self-service portal has definitely made its impact in the field of housing property management.
Other than being an online platform, it offers features and tools which are convenient for registered members.
- 24/7 online access to NYCHA Self Service Portal facilities.
- Secure connection, user privacy, and protection of members’ information.
- The restricted unauthorized facility along with other security measures.
- NYCHA login facility, allows members to gain online access to their personal accounts.
- Registered members can check their annual property review, and transfer request facilities.
- Exclusive NYCHA rent payment options for NYCAH residents.
- Online NYCHA registration feature, NYCAH login password reset option.
More Guide
NYCHA Pay Rent User Guide
As an NYCHA resident, you can make pay your rent through different modes that are available. In fact, there are a total of 5 different ways you can make your NYCHA rent payments. So, if you would like to know more then continue reading the following;
By Phone – Method 1
NYCHA residents can make their NYCAH rent payments through their phones. In this case, the tenant has to contact 1-877-481-9947. This is the number of NYCHA’s Phone Payment System.
Via Payroll Deductions – Method 2
If you opt for this method for NYCHA rent payment then you must be registered with NYCHA Self Service Portal. Under this method, NYCHA provides automated payroll rent deduction facilities.
Via an Authorized Bank or Credit Union – Method 3
The residents can also pay their monthly rents at one of the following bank branches.
- Brooklyn Cooperative Federal Credit Union.
- Brooklyn Cooperative Federal Credit Union.
- Transfiguration Parish Federal Credit Union.
- Urban Upbound Federal Credit Union ( Queens)
On Behalf of a Resident – Method 4
In this process, the monthly rent statements can be sent by NYCHA to an authorized caregiver of a senior or disabled resident. More information can be provided by the development’s property management office.
With HRA Benefits – Method 5
Residents can make their monthly rent payments via benefits offered by the NYC Human Resources Administration. Residents should also make sure to review the monthly rent statements to be aware of any existing dues.
FAQs
How do I find NYCHA Login Forgotten Username?
To recover your NYCHA login username when forgotten you can;
- Visit the NYCHA Self-Service portal.
- Click on Forgotten Username.
- Select your User Type and click on Next.
- Then on the next page enter your Email Address.
- In the next stage click on Submit.
- Finally, you will then receive your username.
How can I change NYCHA Login Password?
If you have decided to change your existing password and create a new one for security or any other purpose, then necessary assistance can be provided. So, as instructed officially, to change your password you need to;
- Go to the NYCHA Login page.
- Click on Reset Password.
- Then enter Current Password and Create New Password.
- Confirm your New Password.
- Finally, tap on Reset Password or Save Password.
About NYCHA
The NYCHA self service initiative is a brainchild of the New York City Housing Authority (NYCHA), which is a public development corporation.
As the largest housing authority in North America, the authority provides public housing in New York City. Formed in 1934, NYCHA has considered the first agency of its kind in the entire United States.
The headquarter of NYCHA is located at 250 Broadway, Manhattan, NY, U.S. The NYCHA under its jurisdiction includes 5 boroughs of New York City. NYCHA currently employs more than 13,000 personnel.
Conclusion
The NYCHA self service initiative has been revolutionary in terms of housing management in New York City. Hence, for every member of this Programme, critical information related to the NYCHA Self Service portal, log in, rent payment, etc. has been provided in this article. For additional input, your comment would suffice.